I have problems paying with my card

Several of the major Swedish banks require you to 'open' your card for secure online purchases (this is a security measure to let them know that it is the cardholder who is shopping). This means that before you pay, you have to log in to your online or mobile bank and activate/open your card for online purchases (often 60 minutes at a time). Once you have opened your card, you can make your purchase. If you still have problems, please contact us directly via chat, or at [email protected].

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